NEW FBI DATA: Americans 50+ lost $11.3 billion to fraud in 2025 — a record high — see the full report →
Situation-by-Situation Answers

Is This a Scam?

Got a suspicious call, text, or email? Select the scenario that matches what happened — we'll give you a clear verdict, what to do right now, and the red flags to watch for.

✓ Verdict in plain English
✓ What to do right now
✓ Sourced from FBI & FTC

These are the most common scenarios we hear about from seniors and their families. Each guide gives you a direct verdict — not a hedge — along with exactly what to do and what the scammer is trying to accomplish.

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Government Impersonation
IRS Called Saying I Owe Money
Almost Certainly a Scam

The IRS contacts taxpayers by mail first — never by phone to demand immediate payment. Threats of arrest, deportation, or legal action are hallmarks of this scam.

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🏛️
Government Impersonation
Social Security Called — Number Suspended
Almost Certainly a Scam

Social Security numbers cannot be suspended. Any call claiming your SSN is being deactivated due to suspicious activity is fraud — the SSA will never threaten you by phone.

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💻
Tech Support Fraud
Microsoft Called About My Computer
Always a Scam

Microsoft does not monitor individual computers for viruses and will never call you unsolicited. No verification needed — any such call is a scam, every time.

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🏥
Government Impersonation
Someone Claiming to Be Medicare
Almost Certainly a Scam

Medicare contacts beneficiaries by mail, not by phone. Any call asking for your Medicare number, bank details, or payment is fraud — Medicare never calls for that information.

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📦
Business Impersonation
Amazon Called About Unauthorized Charge
Almost Certainly a Scam

Amazon is the #1 most-impersonated business in America. They do not call customers about unauthorized charges. If they want computer access or gift card payment, it's a scam.

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Pig Butchering / Romance Fraud
Got a Text from the Wrong Number
⚠ Warning Sign

Friendly wrong-number texts that quickly become personal conversations are a known setup for romance and investment scams. The relationship is real; the investment platform is fraud.

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Sources

FBI IC3 2025 Internet Crime Report — government impersonation losses, tech support fraud, romance/investment scam totals
FTC Consumer Sentinel Network Data Book 2024 — business impersonation rankings, contact method data
SSA Office of Inspector General — Consumer Alerts — Social Security impersonation scam warnings
IRS 2026 Dirty Dozen — IRS impersonation ranked #1 threat