The Free Tool That Does the Heavy Lifting

If you believe your identity may have been stolen, go to IdentityTheft.gov right now. This free FTC resource asks you questions about your situation and generates a personalised, step-by-step recovery plan — pre-filled dispute letters, agency contact information, and checklists tailored to exactly what happened to you. You can also call 1-877-438-4338.

What is identity theft?

Identity theft occurs when someone uses your personal information — Social Security number, Medicare number, credit card, or bank account — without your permission to open new accounts, steal existing funds, file fraudulent tax returns, or receive medical care in your name. The FTC received more than 1.1 million identity theft reports in 2024, making it one of the most frequently reported consumer crimes. Adults 60 and older reported $48.5 million in identity theft losses in 2025 — a 70% increase from the prior year, driven by retirement account takeovers and SSN misuse. The most effective single action you can take right now: freeze your credit at all three bureaus for free at equifax.com, experian.com, and transunion.com.

What Identity Theft Is — and How Seniors Are Targeted

Identity theft occurs when someone uses your personal information — typically your Social Security number, financial account details, Medicare number, or other identifying data — to commit fraud or theft in your name. The consequences range from fraudulent credit card charges you need to dispute, to new loans or credit accounts opened without your knowledge, to tax returns filed in your name claiming your refund, to your Medicare being billed for services you never received.

Seniors are disproportionately targeted for several reasons that have nothing to do with intelligence or awareness. Baby Boomers tend to have accumulated more wealth over a lifetime than younger generations, making the financial reward higher. They are more likely to carry their Social Security card or Medicare card in their wallet — a physical theft risk. And the scale of data breaches means that personal information is readily available for purchase on criminal markets, making age the only real variable in who gets targeted next.

According to security research, Baby Boomers suffer the largest financial losses per identity theft incident of any age group, and bank account fraud — the most financially damaging form — accounts for a higher percentage of their reports than for any younger group.

How Thieves Get Your Information

Data Breaches

The most common source of stolen personal information is data breaches at companies, hospitals, government agencies, and financial institutions where your data is stored. In 2023 alone, multiple large-scale breaches exposed hundreds of millions of Social Security numbers, birthdates, and financial details. You may have received breach notification letters — these are real, and the steps they recommend taking are important.

Phishing and Social Engineering

Fake emails, texts, and phone calls impersonating your bank, Medicare, the IRS, or Social Security Administration trick you into providing your SSN, account numbers, or passwords. These stolen credentials are used immediately or sold to criminal networks.

Physical Theft

Stolen wallets, mail theft (particularly financial statements, pre-approved credit card offers, and Medicare communications), and "shoulder surfing" at ATMs or in public spaces. Carrying your Social Security card in your wallet — which many seniors do — is a significant risk if your wallet is ever lost or stolen.

Family and Caregiver Fraud

A particularly painful form: financial identity theft committed by family members, caregivers, or trusted individuals with access to personal documents. This accounts for a meaningful share of elder financial exploitation and is significantly underreported due to family dynamics and shame.

Warning Signs Your Identity Has Been Stolen

Identity theft often goes undetected for months. The earlier you catch it, the less damage it causes. Watch for these signals:

The 6 Immediate Steps If Your Identity Is Stolen

Act in this order. Time matters — especially for financial account access and credit fraud.

1
Go to IdentityTheft.gov

The FTC's free recovery tool generates your specific action plan and pre-fills dispute letters for creditors and bureaus. Start here — it directs everything else.

2
Freeze your credit at all 3 bureaus

Free by federal law. Go to equifax.com, experian.com, and transunion.com directly. A freeze is stronger than a fraud alert and prevents most new account fraud immediately.

3
Contact your bank and financial institutions

Report fraud, dispute unauthorized charges, and request new account numbers if your accounts were accessed. Ask about wire transfer recalls if money was moved in the last 24–72 hours.

4
File a police report

Get a copy to keep on file — some creditors require a police report to dispute fraudulent accounts. Your local police department handles identity theft reports.

5
File an FTC Identity Theft Report

Your report at IdentityTheft.gov is an official document with legal weight. Many creditors accept it in place of a police report when disputing accounts opened in your name.

6
Get an IRS Identity Protection PIN

At irs.gov/ippin, enroll in the IP PIN program. This 6-digit code prevents anyone from filing a tax return in your name — even if they have your SSN.

Fraud Alert vs. Credit Freeze — What's the Difference?

Fraud Alert

A fraud alert notifies creditors to take extra steps to verify your identity before opening new accounts. It lasts one year and only needs to be placed with one bureau — they are required to notify the other two. It doesn't prevent access to your credit report.

Credit Freeze (Recommended)

A credit freeze — also called a security freeze — completely blocks new creditors from accessing your credit report, which prevents most new account fraud. It is free to place and lift at all three bureaus, and remains in place until you lift it. You'll need to temporarily lift it when applying for legitimate credit.

How to Freeze Your Credit — Contact Information

Equifax: equifax.com/personal/credit-report-services or 800-685-1111

Experian: experian.com/freeze/center.html or 888-397-3742

TransUnion: transunion.com/credit-freeze or 888-909-8872

You must contact each bureau separately. The process takes about 10 minutes per bureau online. See our complete credit freeze guide for step-by-step instructions.

Types of Identity Theft and Specific Steps

Tax Identity Theft

Someone files a tax return using your Social Security number and claims your refund before you file. You'll find out when the IRS notifies you that a return has already been filed in your name. Respond immediately: complete IRS Form 14039 (Identity Theft Affidavit), file a paper return with an explanation, and get an IRS Identity Protection PIN for all future filings. Call the IRS Identity Protection Specialised Unit at 800-908-4490.

Medicare Identity Theft

Your Medicare number is used to bill Medicare for services you never received. Review your Medicare Summary Notice carefully every time you receive one. Report any unfamiliar services to Medicare at 800-633-4227 or medicare.gov. Also report to the HHS Office of Inspector General at oig.hhs.gov.

Account Takeover

A thief gains access to your existing bank account, credit card, or investment account and drains funds or makes unauthorised purchases. Contact your financial institution immediately, request new account numbers, and review all recent transactions. Most financial institutions have fraud protection policies that may reimburse losses reported promptly.

New Account Fraud

A thief opens new credit cards, loans, or utility accounts in your name using your SSN. A credit freeze prevents this entirely. For existing fraudulent accounts, the FTC Identity Theft Report and police report are your tools for disputing them with creditors and credit bureaus.

Protecting Yourself Going Forward

A Real Case — What Actually Happened

Source: U.S. Attorney's Office, Northern District of Georgia · June 20, 2025 · DOJ Press Release · Guilty plea — established fact (April 2025)

In April 2025, Rederic Young and Randolph Leggs pleaded guilty to bank fraud and conspiracy to commit money laundering for their roles in a retirement account takeover scheme. According to court documents, from July 2022 through January 2023, scammers involved in the scheme tricked an investment management company into authorizing a distribution to an impostor posing as the true accountholder. The conspirators created phony identification documents for the victim — forged IDs in the victim's name — then used those documents to open bank accounts that received and laundered the stolen retirement funds.

In a related case, Kendall Grey, a former bank employee, pleaded guilty on June 10, 2025, to one count of bank fraud. Grey abused his position to open the fraudulent bank accounts used by Young and Leggs, knowing the accounts would receive and launder identity theft proceeds. Sentencing for all three is pending. The same DOJ press release also described the prosecution of Parikh and Patel, who were convicted at trial in June 2025 for posing as government officials, telling victims their Social Security numbers had been "compromised," and directing them — many of whom were elderly — to deposit cashier's checks or wire money to scammer-controlled accounts.

Scheme typeRetirement account takeover via forged identity documents
MethodImpersonated accountholder; deceived investment management company; opened fraudulent bank accounts
Insider elementFormer bank employee opened fraudulent accounts knowing they'd receive stolen funds
StatusYoung, Leggs, Grey: guilty pleas (April–June 2025), sentencing pending. Parikh, Patel: convicted at trial June 2025.
Related patternSSN "compromised" government impersonation scam — Parikh/Patel targeted elderly victims

These two cases from the Northern District of Georgia illustrate both major forms of identity theft targeting seniors: the silent account takeover (victim unaware until funds are gone) and the social engineering attack (victim deceived into believing they must act urgently to protect their SSN). Both rely on identity documents — real or forged — to move stolen money through the banking system.

Identity Theft — 2024–2025 Data

MetricFigureSource
FTC identity theft reports (2024)1.1 million+FTC Consumer Sentinel 2024
Identity theft losses — adults 60+ (2025)$48.5 million reportedFBI IC3 2025
Year-over-year increase (60+ losses)+70%FBI IC3 2025 vs 2024
Most common identity theft type (2024)Credit card fraud (449,076 complaints)FTC Consumer Sentinel 2024
Identity theft as share of all FTC reports18% of all 6.47M consumer reportsFTC Consumer Sentinel 2024
Median loss — seniors 70+ per incident$1,000 (highest of any age group)FTC 2024
Free recovery resourceIdentityTheft.gov — FTC's personalized recovery planFTC
Free credit freezeAll 3 bureaus — federally mandated, no costFederal law (FCRA)

Identity theft complaint data from the FTC Consumer Sentinel Network Data Book 2024. Loss figures for adults 60+ from the FBI IC3 2025 Annual Report. Note: identity theft losses in IC3 data are significantly underreported — the FTC estimates fewer than 1 in 8 fraud victims report, and many identity theft victims don't realize they've been targeted for weeks or months.

Identity theft losses among adults 60 and older grew 70% in 2025 versus 2024, driven primarily by retirement account takeovers and SSN misuse linked to data breaches. The FTC's 2024 data identified credit card fraud as the most common form (449,076 complaints), but financial loss per incident is highest for retirement and investment account takeovers — which disproportionately affect this age group.

Sources Used on This Page

Used for: 1.1M identity theft reports, 18% share of FTC complaints, credit card fraud as #1 type, median loss by age group. Published March 2025.
Used for: $48.5M identity theft losses (adults 60+), 70% year-over-year increase, complaint volume. Published 2025.
Used for: Recovery process guidance, personalized recovery plan tool, pre-filled dispute letters. Primary FTC recovery resource for identity theft victims.
Used for: Real case study — retirement account takeover (Young/Leggs guilty pleas April 2025) and SSN compromise scam (Parikh/Patel convicted June 2025). Established fact.
Used for: Tax return identity theft data, Identity Protection PIN program information and enrollment process.
Used for: SSN theft data, SSA impersonation scam reporting, mySSA account protection guidance.
Source for total US identity fraud losses of $43 billion (2023) and Baby Boomer loss-per-incident figures. Annual study of identity fraud trends and victim demographics.

All statistics on this page are drawn from primary government sources. Loss figures represent self-reported amounts and are significant underestimates. This page is reviewed on an ongoing basis as new data becomes available.

Frequently Asked Questions

Place a credit freeze at all three bureaus immediately — Equifax, Experian, and TransUnion — at no cost. Set up an IRS Identity Protection PIN at irs.gov/ippin to prevent fraudulent tax returns in your name. Monitor your Social Security statement at ssa.gov/myaccount for unauthorized earnings. Report to the FTC at IdentityTheft.gov for a personalized recovery plan with pre-filled dispute letters.

No. A credit freeze does not affect your existing credit cards, loans, or bank accounts — they all continue to work normally. It also has no effect on your credit score. It only prevents new credit from being opened using your frozen report. You can lift it temporarily when you apply for new credit, then re-freeze it immediately after. The freeze is free at all three bureaus under federal law.

File a dispute directly with the credit bureau reporting the account — online, by phone, or by mail. Also contact the creditor who opened the account and send a certified letter explaining you are an identity theft victim requesting the account be closed and the debt removed. Get a free FTC Identity Theft Report at IdentityTheft.gov — this document is accepted by bureaus and creditors as official documentation of the crime.

A fraud alert asks lenders to verify your identity before opening new credit but doesn't block them — it lasts 1 year (7 years after a confirmed theft). A credit freeze completely blocks new credit applications and is stronger protection. If your information has been compromised, a credit freeze is the recommended option. Both are free. See the full comparison at our credit freeze guide →

Key warning signs: unexplained charges on statements; bills or collection notices for accounts you didn't open; denial of credit with no explanation; missing expected mail; unfamiliar accounts on your credit report; tax return rejected because one was already filed in your name; or medical bills for services you didn't receive. Check your free credit reports at AnnualCreditReport.com — you're entitled to one free report from each bureau every week.

Start at IdentityTheft.gov — the FTC's official resource gives you a personalized recovery plan and pre-filled letters for creditors and bureaus. Report to your local police (you may need a police report for some disputes). If your SSN was misused, report to the SSA OIG at oig.ssa.gov. If financial accounts were accessed, contact your bank immediately — wire transfers may be reversible within 24–72 hours.

Last updated: April 2026